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Shipping Information 

Domestic Shipping Policy

Chilli Pepper House offers standard and express delivery options within Australia utilising Australia Post. Orders over $25 will receive free standard postage Australia wide.  We understand how important your seeds are and do our best to protect your seeds in our packaging process. Please allow 7-14 days for standard delivery. If you would like to track your order, please select the express delivery.

 

 

 

Chilli Pepper House offers standard International Air mail service delivery options that are provided through Australia Post. Unfortunately all international orders using this service are unable to provide a tracking option.

Please allow 15-35 days for international shipping. 

Orders can be delayed as it passes through customs locally and internationally. Once the order proceeds past customs the delivery time will depend on the efficiency of the local countries delivery service. 

Return & Exchange Policy

Due to seeds being a live product we are unable to offer refunds or replacements for chilli seeds. While there are multiple factors influence germination rates, we do not guarantee germination. Please contact us if you need guidance on seed germination. 

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International Shipping Policy
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